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Effective date: 01 October 2026

Privacy Policy

1. Introduction

RVLD ("revealed," "we," "us," or "our") operates the website https://rvld.app and the RVLD AI visibility intelligence platform (together, the "Service").

This Privacy Policy explains how we collect, use, disclose, and protect information that results from your use of the Service. By accessing or using the Service, you agree to the collection and use of information as described here. If you disagree with any part of this policy, please stop using the Service.

This Privacy Policy should be read together with our Terms of Use. Together, these documents form your agreement with us (the "Agreement").

2. Definitions

Service
The website https://rvld.app and the RVLD platform, reports, and dashboards operated by RVLD.
Personal Data
Any information relating to an identified or identifiable individual, including information that can be used to contact or identify them.
Usage Data
Data collected automatically through use of the Service or its infrastructure, such as pages visited and time spent.
Brand Data
Business information you provide to set up and run projects, such as brand names, websites, competitors, markets, topics, and prompts. Brand Data is generally not Personal Data, but may include it if, for example, you name an individual in a prompt.
AI Responses
Answers generated by third-party AI platforms in reply to prompts the Service runs on your behalf.
Cookies
Small files stored on your device that help the Service function and improve your experience.
Data Controller
The entity that determines how and why Personal Data is processed. For this Privacy Policy, RVLD is the Data Controller.
Data Processors (Service Providers)
Third parties that process Personal Data on our behalf.
Data Subject / User
The individual whose Personal Data is processed, including anyone using the Service.

3. Information We Collect

a. Account and Contact Data

When you sign up, request a demo, or contact us, we may collect:

  • Name, business email address, and phone number
  • Company name, job title, and country
  • Login credentials and team members you invite
  • Communications you send us, such as support requests

b. Billing Data

When you purchase a Subscription, our payment processors collect payment card details and billing address. We receive limited information, such as the card type, last four digits, and billing history. We do not store full card numbers.

c. Brand Data

To run your projects, you provide Brand Data such as brand names, websites, competitors, market, language, topics, and custom prompts. We also generate prompts and topics from your website. Please do not include Personal Data or confidential information in prompts unless necessary.

d. AI Responses and Reports

We collect AI Responses from third-party AI platforms and produce Reports from them. AI Responses may mention brands, products, and publicly known individuals, along with the sources the AI platforms cite.

e. Usage Data

We automatically collect information such as:

  • IP address, browser type and version, and device type
  • Operating system and unique device identifiers
  • Pages and features used, date and time of visit, and time spent
  • Diagnostic, error, and performance data

f. Cookies and Tracking Technologies

We use cookies and similar technologies to operate the Service and understand how it is used. You can control cookies through your browser settings, though some features may not work without them.

  • Essential cookies: To sign you in and operate the Service.
  • Preference cookies: To remember settings such as language.
  • Security cookies: To protect accounts and detect abuse.
  • Analytics cookies: To measure and improve the Service.
  • Marketing cookies: To measure our campaigns and show relevant ads, where permitted.

4. How We Use Your Data

We use your data to:

  • Provide, operate, and maintain the Service, including running prompts and generating Reports
  • Create and manage your account and Subscription, and process payments
  • Send service notices, reports, and alerts
  • Send newsletters and marketing, which you can opt out of at any time
  • Provide customer support
  • Analyze usage and improve the Service, including our prompts, metrics, and scoring methods
  • Produce aggregated, de-identified insights and benchmarks that do not identify you or your brand
  • Monitor security, prevent fraud and abuse, and enforce our Terms of Use
  • Comply with legal obligations

We process Personal Data on the basis of performing our contract with you, our legitimate business interests, your consent where required, and compliance with legal obligations. We do not use your Personal Data to train third-party AI models, and we do not sell your Personal Data.

5. Disclosure of Data

We share data only as described below.

a. Third-Party AI Platforms

To run your projects, we send prompts derived from your Brand Data to third-party AI platforms through their APIs. These may include OpenAI (ChatGPT), Google (Gemini, AI Overviews, AI Mode), Anthropic (Claude), Perplexity, Microsoft (Copilot), DeepSeek, and xAI (Grok). We send prompts only, not your account or billing details. Each provider processes prompts under its own terms and privacy policy.

b. Service Providers

We use trusted providers for hosting, databases, payment processing, email, customer support, and analytics. They access data only to perform tasks for us and are contractually required to keep it confidential and secure.

c. Legal Compliance

We may disclose data if required by law or in response to valid requests from public authorities, or to protect our rights, users, or the public.

d. Business Transactions

If RVLD is involved in a merger, acquisition, financing, or sale of assets, your data may be transferred to the parties involved, subject to this Privacy Policy.

e. With Your Consent

We may share data for any other purpose disclosed to you when it is collected, or with your consent.

6. Transfer of Data

We and our providers may store and process data in countries outside your own, including outside Saudi Arabia and the UAE. Some AI platforms we use are based in the United States, the European Union, and China. Where we transfer Personal Data, we take steps required by applicable law, such as the Saudi Personal Data Protection Law, to protect it, including contractual safeguards.

7. Retention of Data

We keep Personal Data only as long as needed for the purposes in this Privacy Policy or as required by law. Account data is kept while your account is active. After your account is closed, we delete or anonymize your Personal Data and Brand Data within a reasonable period, unless we must keep it for legal, tax, accounting, or security reasons. Usage Data is generally kept for a shorter period. Aggregated, de-identified data may be kept indefinitely.

8. Security of Data

We use commercially reasonable measures to protect your data, including encryption in transit, access controls, and restricted employee access. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security. If we become aware of a breach affecting your Personal Data, we will notify you and the relevant authorities as required by law.

9. Your Rights Under the Saudi Personal Data Protection Law (PDPL)

If you are in the Kingdom of Saudi Arabia, you have the right to:

  • Be informed about how and why your Personal Data is collected and processed
  • Access and obtain a copy of your Personal Data
  • Request correction of inaccurate or incomplete Personal Data
  • Request destruction of Personal Data that is no longer needed
  • Withdraw consent where processing is based on consent

You may also file a complaint with the Saudi Data and Artificial Intelligence Authority (SDAIA).

10. Your Rights Under UAE Data Protection Law

If you are in the United Arab Emirates, you may have rights under the UAE Personal Data Protection Law, including the rights to access, correct, delete, restrict, and object to processing of your Personal Data, and to data portability.

11. Your Rights Under the General Data Protection Regulation (GDPR)

If you are in the European Union, European Economic Area, or the United Kingdom, you have the right to:

  • Access, update, or delete your Personal Data
  • Rectification of inaccurate or incomplete data
  • Objection to our processing of your Personal Data
  • Restriction of processing
  • Data portability in a structured, machine-readable format
  • Withdraw consent at any time, where processing is based on consent

You may also complain to your local data protection authority.

12. Your Rights Under California Law (CCPA and CalOPPA)

If you are a California resident, you have the right to:

  • Know what Personal Data we collect, use, and disclose, and request a copy
  • Request deletion or correction of your Personal Data
  • Opt out of the sale or sharing of your Personal Data. We do not sell your Personal Data.
  • Not be discriminated against for exercising these rights

Under CalOPPA, you may visit our website anonymously, and we will post any updates to this policy on this page. We honor "Do Not Track" browser signals by disabling non-essential tracking and advertising cookies when they are enabled.

13. Exercising Your Rights

To exercise any of these rights, email us at Khaled@rvld.app. We may need to verify your identity before responding. We will respond within the time required by applicable law. Some data is necessary to provide the Service, so deleting or restricting it may limit what we can offer.

14. Analytics

We use third-party analytics tools, such as Google Analytics, to understand how the Service is used and to improve it. These tools collect Usage Data under their own privacy policies. You can learn how Google uses data in Google's Privacy Terms.

15. Children's Privacy

The Service is intended for businesses and is not directed at anyone under 18. We do not knowingly collect Personal Data from children. If you believe a child has provided us with Personal Data, contact us and we will delete it.

16. Links to Other Websites

The Service and its Reports may link to third-party websites, including sources cited in AI Responses. We are not responsible for the privacy practices of those websites, and we encourage you to read their privacy policies.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post the updated version on this page with a new effective date and notify you of material changes by email or through the Service.

18. Contact Us

For questions about this Privacy Policy or our data practices, contact us at Khaled@rvld.app.